If it is a toll free bush number, that is fine.
Otherwise it frustrates the crap out of me and if you have ever looked at
a porn site on the internet, you'll understand what I mean
....A billion links, all advertising different things, but essentially, just
another door to the same sh*tty site you just left.
..Seriously though, I think the company that has a secretary in six different
offices
taking calls occassionally during the day would benefit from hiring just
one secretary to take calls for the whole day as her job.
For the customer, this is ridiculous as a little bit of local knowledge goes
a long way.
Nearly every time I need to ring somebody, I have to talk to some
brick wall 5000km away, because that is where the main office is.
...But they are no help, because I
need to speak to somebody local.
Next time you are on the phone to some idiot across four borders, ask
yourself,
"Would it have helped them to see what I am talking about
if they only knew the locally famous thing that I was talking about?.....
....Would she then, have seen why I was calling and not treated my
call as insignificant, an unimportant interruption to her cigarette break?"
....."To sPEak WITH aN acTuAL PERson, PUSH!! 39983, foLLOWeD By THe #"
Summary: They work, but they suck.