by British Standard » 17 Nov 2007 14:34
Hello
all
Don't fire me for mentioning my own shop - it's already been mentioned - I just wanted to add that I agree about most testimonials being invented - except perhaps for our forum which is totally independent. You can go there and ask about the tools, service, follow-up etc No problem.
I think what really gets up peoples noses is non-communication - 'I asked for a refund and am still waiting' etc - that's simply not good enough. We make mistakes - of course - but we'll maintain communication until it's sorted.
Being told you would be reported to the old bill is laughable - what happened in the end
regards
"My brain is the key that sets my mind free"
- Houdini
uk bumpkeys 
