lockpicks.com

[lockedin]

Just wanted to give credit where it is due. My new plug spinner arrived yesterday, and broke on the very first lock I used it. I called lockpicks.com to demand a replacement or refund, and without a hassle they sent me a new one and it arrived today! That's what I call great customer service.

[Wrenchman]

Very nice, does the new one work?

Here is a picture of mine, I learned to make it here on LP101, credit goes to tshock!

Mine looks mostly like DB´s though, credit goes to DB





Wrenchman

[Shrub]

What spinner was it that broke?

If it was the twisting blade type you can change the blade for some wiper insert to repair it

[devildog]

Love the sig, wrench. What thread was it that ln21 said that in?

[Wrenchman]

*[off topic="Wrenchman"]

Love the sig, wrench. What thread was it that ln21 said that in?

I was messing with illusion´s thread, sorry ill
viewtopic.php?t=15286&postdays=0&postorder=asc&start=0

I did´nt understand the ln21 thing you said, could you maybe explain
[/off topic]*

My spinner is not from a mouse trap, it´s from a rat trap, same thing only bigger

It would be cool if you could post a picture,of your new spinner, just for the fun of it



Wrenchman

[Schuyler]

Love the sig, wrench. What thread was it that ln21 said that in?

Yeah, that was wrenchman trying to cause a scene in the Mul-T-Lock thread.

[devildog]

oops, thought that was locknewbie21 that said that, got confused nevermind.

[Raccoon]

Brockhage is a very good man. I will admit that I have had a problem here and there, like they sent the wrong (cheaper) vice to me than the one I ordered... but they were always on top and would immediately ship the correct/replacement item before having me return the incorrect/damaged one.

That is quality you don't find elsewhere. Rather than fix mistakes, many companies have grown old and cynical and focus on the bottom-line (which doesn't include advance-shipment of replacement items).

Thumbs up to Lockpicks.com

[lockedin]

Brockhage is a very good man. I will admit that I have had a problem here and there, like they sent the wrong (cheaper) vice to me than the one I ordered... but they were always on top and would immediately ship the correct/replacement item before having me return the incorrect/damaged one.

That is quality you don't find elsewhere. Rather than fix mistakes, many companies have grown old and cynical and focus on the bottom-line (which doesn't include advance-shipment of replacement items).

Thumbs up to Lockpicks.com

lol- how did you know it was Brockage I was referring to? I guess I'm not the only one who has had experiences with Barret's customer service. I will definitely give them my next order.

[Raccoon]

He owns (or started) the company.