by ldnlksmth » 10 Oct 2006 22:53
better late than never...
There really are different views between the provider and the consumer. In my business, we have a written policy that says "trip/travel charge is automatically billed unless otherwise specified". That means that when I give a quote, the basic formula is Trip+Parts+Labour. labour after 4:00 is hourly+1/2, after midnight is hourlyx2. Holiday after hours is hourlyx3. I'm a selfish SOB, and quite frankly, if you're going to tear me away from my family, my workshop, the hockey game I'm at, whatever I'm doing, you're aboslutly right I'm going to make it worth my time. That may not seem specifically fair to those at the other end, but you can always call around, I'm sure there's some greasy slimeball waiting to butcher your locks for half the price. You get what you pay for.
keys, we don't need no stinking keys!