dougfarre wrote:Beyond wrote:maintenanceguy wrote:Unfortunately a "fair price" is hard to agree on and usually depends on how deep the customer's pockets are.
Most people will consider any price too high because they didn't plan on spending any money on a locksmith.
Most customers think they want the cheapest there is. Of course the cheapest means someone who has to cut corners and work sloppy to get to the next job since they aren't making enough on each job. Cheap also means junk hardware and very poor service later.
A very few customers will understand that quality costs and will be willing to pay a bit more for someone who charges enough to stick around long enough do do the job well, who can provide the best materials, who has made enough in their career to invest in their own education, and is solvent enough to still be around if you need warranty work or some other service in the future.
So who's right about what's a "fair price".
Does Good Morning America know? If the AOLA is involved, I'd suspect that anyone who isn't a member of the AOLA is a con artist.
Well, one guy charged $1700 for a lockout the report said. That's far from fair, by any stretch of the imagination.
Prices depend on location, situation, individual, etc. but purposely charging customers, mainly elderly ones, that much? That's a pathetic human, in my books.
Well, this sounds like it has nothing really to do with locksmiths, and a lot more to do with phony businesses in general.
Eyes -> Well what if i don't get repeat business, but all the other locksmiths who charge less become bankrupt? Then everyone WILL be forced to use my services. We could argue business all day...
Miscommunication then.