Dropped nightlatch snib, deadlocked, no letterbox.
Il spare the advanced section details of how to open it... anyhow...
The guy said 'oh they didnt teach us how to do that' and 'I dont keep nightlatches'

Take their money, get em out the door. Its Disgusting!
I would love to see some official success rate figures of these government funded trainees, its gotta be about 1 in 50
I feel really sorry for anyone thats paid out of their own pocket
