Unable to get to the lock cylinder

[bueller555]

I was hoping to rekey this Sargent lock, but can't figure out how to get the knob removed to get to the cylinder. I've tried the hole on the handle, tried turning it all the way to the right because the hole seems to open up, but can't get the handle to detach. https://drive.google.com/open?id=0BwYp6dhlYIGrODNqWVhGUkJMQms

Any suggestions? Seems like it should be simple. Thanks.

[nine4t4]

1) Being a Sargent it may have a retaining wire that is much thicker/stiffer than you're use to. Try exerting more pressure.

2) Can you see a channel on the inside of the lock, (behind the rose plate)? If you can, try manipulating the retainer from there. There is a possibility that those holes serve no purpose here, and you are barking up the wrong tree. It's economics. They produce numerous locks, with different finishes. Assuming they had locks that need those holes and some that don't, it's cheaper to just make all the ferrules and knobs with the hole. Lamborghini and VW Golfs share some parts for a similar reason

3) Is it possible that the hole on the shaft isn't actually lined up with the retaining wire? See if you can turn the ferrule (the steel ring). Just because you are lining up the holes doesn't mean that's the right position.

Hopefully, somebody can offer more than speculation.

[billdeserthills]

Your pictures are of a schlage lock, don't turn the knob, locate the hole and look through to see the retainer,
it is a small rectangular piece of metal. Turn the key (not the knob) & depress the retainer & pull the knob off
at the same time. You almost need three hands to do it correctly

[cledry]

I was hoping to rekey this Sargent lock, but can't figure out how to get the knob removed to get to the cylinder. I've tried the hole on the handle, tried turning it all the way to the right because the hole seems to open up, but can't get the handle to detach. https://drive.google.com/open?id=0BwYp6dhlYIGrODNqWVhGUkJMQms

Any suggestions? Seems like it should be simple. Thanks.

Photos aren't of a Sargent lock.

[bueller555]

Doh! I don't know why I wrote Sargeant when it was obviously Schlage. I'll give the suggestions a try. I recall that only when turned all the way to the right will an opening appear. Turning the key seemed to have the same effect as turning the knob.

[Robotnik]

Bill's correct, don't turn the knob. Put the key in, turn the plug roughly 90 degrees, then depress the retainer clip with a probe or wire. While depressing the retainer, work the knob off.

[cledry]

Doh! I don't know why I wrote Sargeant when it was obviously Schlage. I'll give the suggestions a try. I recall that only when turned all the way to the right will an opening appear. Turning the key seemed to have the same effect as turning the knob.

That's not correct. Take a look at the rectangular retainer on the inside spindle. The outside one is exactly the same and directly opposite the inside one. I think you have the rose screwed too far out and are looking at something else. Thread the rose back in toward the lock body and you should see the poke hole for the retainer. If that hole is not in a direct line with the retainer you see on the inside spindle then someone has rotated the trim piece that covers the exterior of the spindle. You will need to rotate it back, then put the key in, turn and hold while you press the retainer and pull the knob off. You sort of have to do all three at once. A trick is to turn the key then use a thumb to push in on the latch retractor, this takes spring pressure off of the key and stops it from springing back as you push the retainer.

[bueller555]

Thanks to Jim for the guidance. Once I figured out what parts he was referring to, the steps he outlined worked just fine. Thank you very much. One down and three more to go.