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Help with hard reset Lagard 3260 safe lock and 33E keypad

Forgot how to dial the combination on that old safe? Think you got the right numbers but the handle is stuck? What safe should you buy? Ask your safe questions here!
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You are posting this in This Old Safe, a public area of the forum.

Safe manipulation discussion is allowed, but safe drilling or other destructive entry is only allowed in the Advanced - Safes and Safe Locks area.

If you are a guest of the forum and have a safe you need to open, but you do not have the combination, we cannot tell you how or where to drill it.

Help with hard reset Lagard 3260 safe lock and 33E keypad

Postby zethus25 » 6 Oct 2014 18:30

Forgive me if this should be posted in the safe forum, but I don't have member access :(

Calling all experts. I can’t stand the 10 minute delay that was programmed on my Lagard 3260 lock. The lock is dated 2002. I contacted Lagard and they said I can ship it in to them and that they would reset the lock and remove the time delay for about $50. However, I’m aware that I can short the lock myself (hard reset) which will take it back to default settings. I’ve tried several times unsuccessfully. The steps I’m taking are indicated below and I’ve also included two links to photos of my setup. Can someone tell me what I might be doing wrong. Lagard tech support was helpful to an extent. However, the technical service rep told me that they weren’t allowed to tell me exactly how to do a hard reset.

1) unplug lock from keypad
2) unplug solenoid
3) Apply short to the two jumper holes (I’m using a staple because a paper clip wouldn’t fit in the holes)
4) with short applied, plug in keypad and insert batteries
5) press #5 key 6 times (lagard tech told me this)
6) listen for 20 beeps to know it’s been reset (lagard tech told me I would hear 20 beeps)
7) new manager code will be 555555

Questions: will a paper clip work as a short? Does the short have to fit inside the jumper holes or can I just touch a paper clip to the top of the holes? Do I have to remove the solenoid and system board, or is unplugging the solenoid as shown enough?

https://imageshack.com/i/pb8zRSRHj
https://imageshack.com/i/ipj1N0OTj
Last edited by Squelchtone on 6 Oct 2014 22:25, edited 1 time in total.
Reason: no need for all those caps, we wont miss your post, trust us. edited title to lower case...
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Re: Help with hard reset Lagard 3260 safe lock and 33E keypa

Postby somenewguy » 6 Oct 2014 22:21

Is it possible the staple isn't making good enough contact?
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Re: Help with hard reset Lagard 3260 safe lock and 33E keypa

Postby Squelchtone » 6 Oct 2014 22:33


For this procedure, you shouldn't have to unplug the solenoid, and you shouldn't have to take the batteries out. simply unplug the cable leading to the keypad from the side of the lock case (there will be a little black spring loaded thing keeping it in place, then just hold a jumper cable over the two holes, and with the other hand plug the keypad cable into the case. Then I believe you have a limited time from when you plug it in to actually type in the code, but this reset from what I always knew was *only* to reset the password, and not to clear any delays.

Someone may correct me, but I thought you bought the lock with either a delay or no delay, it wasnt programmable, nor can you remove the delay yourself (but hey, the factory did tell you that they could, I'm sure they have some trick they dont give out to everyone)

Ahh, good, I found the old instructions that have been floating around the net for a few years, check this out: http://www.h-i-r.net/2008/02/tinkering- ... ard-2.html

hope this helps,
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Re: Help with hard reset Lagard 3260 safe lock and 33E keypa

Postby zethus25 » 6 Oct 2014 23:38

Squelchtone, thanks for the info. I actually found the link that you included before I posted to this forum. I tried every step and couldn't get the lock to reset. I just have a few additional questions. Will I get electrocuted while holding the jumper cable with my bear hand? Also, the jumper cable does not have to go inside the jumper holes, but just touch them? I will try to use something thicker than a staple, like a paper clip.
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Re: Help with hard reset Lagard 3260 safe lock and 33E keypa

Postby zethus25 » 7 Oct 2014 0:23

in your experience, will the keypad beep 20 times like the lagard tech said it would? Is there any audible indication from the keypad that this process worked?
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Re: Help with hard reset Lagard 3260 safe lock and 33E keypa

Postby Squelchtone » 7 Oct 2014 7:41

No, you wont get shocked. Do you have any wire at all anywhere? staples and paperclips should work, but at least using wire takes them out of the 'why isnt this working' equation. Got any old 90's headphones? Cut the wires and strip both ends exposing the copper. any old phone chargers? cut the connector off, and cut a section of wire off. a 1 inch or 2 inch section should be plenty.

I had a video of the procedure, but I pulled my youtube account down when google started forcing google+ accounts on everyone, so I dont remember if the lock beeped 20 times, although that sounds like way too many beeps.

good luck,
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Re: Help with hard reset Lagard 3260 safe lock and 33E keypa

Postby Tyler J. Thomas » 7 Oct 2014 9:07

Hard reset won't matter for the LG 3260 with regards to the time delay; that sort of feature is programmable only with 3045 Hand Held Programmer.
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Re: Help with hard reset Lagard 3260 safe lock and 33E keypa

Postby zethus25 » 7 Oct 2014 11:55

Thanks to everyone who responded. IT WORKED! I'm shocked, but it actually worked. Squelchtone, you were spot on with your instructions and I got it working on the second try with a staple. I reset the 555555 code to a new combination. Now my only questions is, when I enter the correct combination on the 33E keypad, what am supposed to see happening on the 3260 lock? For example, right now the lock itself is projected from the case body (I assume that's the locked position). When I enter the correct combination, does that lock rotate into the case (opened position)? The keypad is clearly accepting my code with 2 beebs, but I don't see anything happening to the attached lock. Keep in mind, I don't have this setup installed on the safe, it just sitting on my desk.
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Re: Help with hard reset Lagard 3260 safe lock and 33E keypa

Postby zethus25 » 7 Oct 2014 12:04

Ok, I'm getting my terminology down. I meant to say, the bolt isn't retracting into the lock, even though the code is accepted by the keypad. I wonder if I messed something up by unplugging and plugging back in the solenoid.
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Re: Help with hard reset Lagard 3260 safe lock and 33E keypa

Postby zethus25 » 7 Oct 2014 12:13

Nevermind. I didn't realize that I had to force the bolt with my finger after entering the combination. I just assumed it retracted in to the lock by itself. I've got it all figured out now. thanks again. Is there any way to completely remove this entire posting from the forum, now that I've got it all worked out?
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Re: Help with hard reset Lagard 3260 safe lock and 33E keypa

Postby Squelchtone » 7 Oct 2014 12:25

zethus25 wrote:Nevermind. I didn't realize that I had to force the bolt with my finger after entering the combination. I just assumed it retracted in to the lock by itself. I've got it all figured out now. thanks again. Is there any way to completely remove this entire posting from the forum, now that I've got it all worked out?


we normally like to retain threads for others to use down the road as someone else may have the problem and find this useful.

glad you had success,
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Re: Help with hard reset Lagard 3260 safe lock and 33E keypa

Postby mh » 7 Oct 2014 13:27

Did it play any beeps? Like 20? Or less? How many?

Thanks
mh
(who tried this a while ago and always ended up with 4 digit codes...)
"The techs discovered that German locks were particularly difficult" - Robert Wallace, H. Keith Melton w. Henry R. Schlesinger, Spycraft: The secret history of the CIA's spytechs from communism to Al-Qaeda (New York: Dutton, 2008), p. 210
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