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Forgot how to dial the combination on that old safe? Think you got the right numbers but the handle is stuck? What safe should you buy? Ask your safe questions here!
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by amo » 1 Jan 2026 6:09
Thank you your comprehensive response. I tried a bit more force to get the key to turn. I think so probably could turn it but I see that the key is gouging the keyhole in the case cover.
Maybe that's how it's supposed to be but it would seem odd to normally expect the little bits of the case cover to get scraped of and fall inside the lock body.
I'm away out if town now for a couple of weeks but when I return I'll examin the key to see if it sustained damage while cutting into the case lid. I suspect the key is harder than the case so the best course may be to go ahead and force the key to turn and ream out enough of the keyhole in the cover, (with the cover removed so the metal dosnt fall into the works).
Again, though, the interference is occurring between the key and the cover -- it has nothing to do with the wheels, etc., inside the case.
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amo
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by GWiens2001 » 1 Jan 2026 9:04
In that case, when you get back to the lock in a couple of weeks, take off the back cover, put the change key through the hole to the correct depth, and then see if it turns freely, without any resistance. (While the back cover is not on the lock at all). This is to see if for any reason the key or back cover have issues.
Enjoy your 2 week trip.
Gordon
Just when you finally think you have learned it all, that is when you learn that you don't know anything yet.
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GWiens2001
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by Raymond » 1 Jan 2026 14:54
Measure the diameter of the change key where it contacts the back cover. Using the closest , but larger, drill bit, drill out the center of the change key hole on the back cover. Leave the change key uncut.
Nothing is foolproof to a talented fool. Wisdom is not just in determining how to do something, but also includes determining whether it should be done at all.
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by GWiens2001 » 1 Jan 2026 16:08
Raymond wrote:Measure the diameter of the change key where it contacts the back cover. Using the closest , but larger, drill bit, drill out the center of the change key hole on the back cover. Leave the change key uncut.
Hold off on that until you know whether or not the change key can move freely inside the change key hole on the back cover BEFORE drilling the back cover. I am trying to find out if the problem is with the back cover, key, or that the wheels are lining up properly first. It would be unfortunate to drill a hole in the back cover (voiding the warranty) only to find out that the bottom wheel if not properly lined up and not allowing the change key to fully insert, therefore having the flag on the key blocking the key from turning. Gordon
Just when you finally think you have learned it all, that is when you learn that you don't know anything yet.
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GWiens2001
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by Raymond » 1 Jan 2026 16:35
Thanks. Agreed. I presumed that that had already been established. I have found a few change keys to be tight the first time or two and was just trying to hurry up his conclusions. I don't believe anyone has mentioned that the point of the change key will stabilize in the hole in the bottom of the lock case either. Actually, I would probably just use a very gradually sharpened ice pick to gently form the hole in the cover. We will know more when he gets back.
Nothing is foolproof to a talented fool. Wisdom is not just in determining how to do something, but also includes determining whether it should be done at all.
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by amo » 7 Jan 2026 22:25
I just got a nice email from Kyle at S & G. He said they'll send me a new change key. It will be interesting to see if it makes any difference. I'll post back here when it arrives.
Anyway, I guess I'm learning more than I would've if everything had gone smoothly.
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amo
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by eric25 » 8 Jan 2026 2:26
Based on your description, my top suspicion is either:
The cam is installed slightly off, so the change key hole doesn’t align properly. The wheel pack is under too much pressure, causing drag and misalignment.
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by GWiens2001 » 8 Jan 2026 8:19
amo wrote:I just got a nice email from Kyle at S & G. He said they'll send me a new change key. It will be interesting to see if it makes any difference. I'll post back here when it arrives.
Anyway, I guess I'm learning more than I would've if everything had gone smoothly.
If it ends up being the change key, then once you have a working one, you can use a file to fix the old one so you have two of them. And learning is usually a good thing. Gordon
Just when you finally think you have learned it all, that is when you learn that you don't know anything yet.
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GWiens2001
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