MBI wrote:I received some samples from the owner, which I thought were decent. Then I tried ordering some for my tool reference collection, a couple of their pick sets and some loose picks. I had a couple small questions before ordering but they ignored all attempts to contact them: through their website, by email and on this forum. After multiple tries over a period of a few weeks I finally gave up.
Makes me wonder how responsive they'll be to other customer service issues.
so you say don't order them