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What a day!

Pull up a chair, grab a cold one, and talk about life as a locksmith. Trade stories of good and bad customers, general work day frustrations, any fun projects you worked on recently, or anything else you want to chat about with fellow locksmiths.

What a day!

Postby cledry » 29 Oct 2014 21:21

Today I went to install a Marks panic bar and a Kaba Eplex on a 4 5/8" thick freezer door. They don't make a spindle this long so I welded two together, no biggie. They don't offer 12-24 screws in long lengths locally so I used the lathe to make the screws for the Kaba. Then we plate the inside of the door with 1/8" aluminium to spread the load.

So we are on the job, lock all installed on the door our tech said was to get the lock. Just getting ready to screw the strike plate on when the customer comes and informs us that we are doing the wrong door!

In the end we ended up removing the door which weighed well over 300 pounds because it was full of water, swapping it with the one on the other end of the warehouse that we were apparently supposed to do. Not a great day, but in the end it all worked out.

Image

Image
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Re: What a day!

Postby GWiens2001 » 29 Oct 2014 22:29

Feel for you, Cledry. Hope tomorrow is better for you.

Gordon
Just when you finally think you have learned it all, that is when you learn that you don't know anything yet.
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Re: What a day!

Postby mat22420 » 30 Oct 2014 17:23

sound like the story of my life hate stupid custs hope you charged more bc of it would made feel a bit better :)
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Re: What a day!

Postby YouLuckyFox » 30 Oct 2014 17:31

That must've been quite the day. Good job, Cledry. Could I ask a question about the bottom picture? My question is what the hardware at the bottom of the door does, is that a door closer? Thanks, in advance!
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Re: What a day!

Postby Raymond » 30 Oct 2014 21:52

Que sera'. Looks like a really good install though!

Does the Eplex have a bypass key?

I just hate customers that you have to nag just to get clear instructions about what they really want.
Seems like they just want you to screw up so they will have something to correct.
Nothing is foolproof to a talented fool. Wisdom is not just in determining how to do something, but also includes determining whether it should be done at all.
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Re: What a day!

Postby cledry » 30 Oct 2014 22:33

YouLuckyFox wrote:That must've been quite the day. Good job, Cledry. Could I ask a question about the bottom picture? My question is what the hardware at the bottom of the door does, is that a door closer? Thanks, in advance!


Yes, the thing on the bottom is the closer.
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Re: What a day!

Postby cledry » 30 Oct 2014 22:36

Raymond wrote:Que sera'. Looks like a really good install though!

Does the Eplex have a bypass key?

I just hate customers that you have to nag just to get clear instructions about what they really want.
Seems like they just want you to screw up so they will have something to correct.


Thanks, we do a lot of these freezer door installs so have them perfected almost. If I could just find 4" long 12-24 screws I would be much happier. The Eplex does have a Schlage keyway 6 pin cylinder for bypass, but it is under a little cover.

It wasn't the customer's fault really, the tech that looked at the job told myself and the other installer the wrong door!
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Re: What a day!

Postby cledry » 30 Oct 2014 22:39

mat22420 wrote:sound like the story of my life hate stupid custs hope you charged more bc of it would made feel a bit better :)


We aren't exactly cheap to begin with. We charged a little over $600 for the install, plus parts. It takes 2 men about 2 hours. Not the customer's fault this time.
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Re: What a day!

Postby DOORDOCTOR » 6 Dec 2014 12:52

YouLuckyFox wrote:That must've been quite the day. Good job, Cledry. Could I ask a question about the bottom picture? My question is what the hardware at the bottom of the door does, is that a door closer? Thanks, in advance!



yourluckybox, yes, that s a door closer, that is the Kason 1097 spring action door closer but basically a spring hinge to close the fridge/freezer door

now my question, what is that piece of paper doing behind it, did the doorstop religion stop by? (as they are known to shove things in the hinges/door cracks of screen doors of homes.

-Jess the door closer doctor
door closer expert

if its not broke dont fix it!
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Re: What a day!

Postby cledry » 9 Dec 2014 20:53

DOORDOCTOR wrote:
YouLuckyFox wrote:That must've been quite the day. Good job, Cledry. Could I ask a question about the bottom picture? My question is what the hardware at the bottom of the door does, is that a door closer? Thanks, in advance!



yourluckybox, yes, that s a door closer, that is the Kason 1097 spring action door closer but basically a spring hinge to close the fridge/freezer door

now my question, what is that piece of paper doing behind it, did the doorstop religion stop by? (as they are known to shove things in the hinges/door cracks of screen doors of homes.

-Jess the door closer doctor


Just was a convenient place to shove some trash until I finished working.
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