I realize this is an old post but I did want to reply as I just came across it. You are correct - members of the lp101 forum DO get a 10% discount on all non-sale merchandise on the lockpickshop.com website
Please do not enter the coupon code for merchandise found in the "On Sale" category as it is not discounted any further.
Also, we have a pretty fair amount of folks that place an order on the site and follow one of our links back to the lp101 site and figure out (after joining the forum) that members are entitled to a discount.
Please DO NOT email the customer service dept after the order has been placed and ask for the discount after the fact.
The discount code MUST be entered during the checkout process or...NO discount.
As for our Canadian customers- a full 15% of our business comes from Canada. We ship to Canada on a daily basis. We are well aware of the (ridiculous) duties and taxes put upon you by the government and we do everything possible to minimize those fees as I'm sure any number of Canadian LP101 members will attest to.
I'm a bit uncomfortable posting our exact methods here for eternity
but feel free to email me if you have a burning desire for the answer.
We do everything in our power to keep our Canadian customers as happy as our US customers...we very much appreciate the business.
Any more questions on this pm me or drop an email to me.
Have fun!