HELP??? (Sentry safe question)

[Squelchtone]

Hello i have a sentry Ds5781 safe and i have the key to unlock it but i have to put the digital code in also with the key and i forgot what my digital code is. How the hell am i going to get into it without ruining the safe. I do remember there are only 5 numbers in the code. If someone could help me i would really appreciate it.. Thanks, Mike

[zeepia]

Sorry but discussion of safes is advanced area only. I don´t think there are any shortcuts to make your way through that missing combination.
You could contact Sentry and ask if they can help you.

[micflick]

How do I get to the advanced forms or talk to people about it?

[zeepia]

You can read about it here

[Squelchtone]

How do I get to the advanced forms or talk to people about it?

Hi, we're a close knit community of hobbyists, puzzle solvers, locksmiths, and others who enjoy picking locks because it is a fun and challenging hobby. This forum is the vehicle we use to communicate with each other.

The internet has become a personal assistant to many people on earth, so whenever someone is working on a home project, has a car problem, or their digital safe breaks or the combo is lost, they ask the internet for help. All I can say is we are not the same as Yahoo! Answers. We're very helpful when we can be, but certain topics are off limits to new members; those topics include opening cars, vending machines, and safes. For this new year I am working on having an area for the public who comes here needing a locksmith's help, but it should not be confused with a 24/7 free service staffed by a bunch of people just waiting for someone to come along asking how to fix the lock on their front door, or how to crack a safe.

If someone is just here to ask 1 question and then they never come back again, giving them full keys to the kingdom doesn't make much sense, it's something regular members here work for, and as part of a like minded community, those who stick around and learn everything in the public forums, get a lot more out of it when they get access to the advanced areas. Having everything all at once would be quite overwhelming.

My recommendation is for you to call a local locksmith that has a shop in your town, and they can call Sentry and get a master reset code based on your lock's serial number. Or, you can try your ZIP code, birthday, and the usual things people put in as combinations. Next time, may I recommend you store your safe combination somewhere, such as a phony phone number in you phone for an imaginary contact such as John Sentry or Safe Driving School or something. Or store it online with Sentry, here: https://www.sentrysafe.com/CustomerCare/Lost_Your_Combination

Lastly, lots of people get bent out of shape and offended when they sign up here and don't get access to everything or don't get the help they expected or felt they were entitled to when it comes to opening a safe, a vending machine, a car, etc. They also get offended when we tell them that we can't tell if they may be up to no good, but that's life. We honestly can't tell if it is your safe, or if you are even supposed to have the combo, so helping people who just showed up who we don't know from anyone else on the Internet would be irresponsible on our part. I'm sure all reading this can appreciate our prudence. So the only thing we can say is try some combinations, or call a locksmith.

Best Regards,
Squelchtone

Lockpicking101.com Forum Site Admin

[Solomon]

The key is a manual override which you can use in case the battery dies and you can't enter the combination. You can use the combo OR use the key, you don't need both. If you have the key, you can open it... good luck with your advanced forum access. Heh.

[Pickmequick]

The key is a manual override which you can use in case the battery dies and you can't enter the combination. You can use the combo OR use the key, you don't need both. If you have the key, you can open it... good luck with your advanced forum access. Heh.

That's not true on some Sentry safes, they have a radial pin push button lock that locks the handle AS WELL as the combination lock.

I wouldn't really class them as a safe though, they are more fire safe than security safe.

[MacGyver101]

The key is a manual override which you can use in case the battery dies and you can't enter the combination. You can use the combo OR use the key, you don't need both. If you have the key, you can open it... good luck with your advanced forum access. Heh.

Not with that model (or any of the Sentry-brand safes I've seen). Page 4 of the owner's manual warns "This is a secondary locking feature, not an override key. Without the key you will not be able to open your safe."

There are at least two fairly easy ways of opening them without knowing the combination (that we can't discuss here), but I'm not aware of a way of retrieving a lost combination.

[Solomon]

Well that's me told. Cheers

[i_b_larry]

After forgetting the combination to a pair of same-code padlocks, I began keeping a file on my PC for not only combination locks but also for key codes for my other locks. It beats sorting through scraps of paper looking for a combination.

BTW, I remembered the combination close enough that I was eventually able to open the locks after a few tries.

[Bob Jim Bob]

What a great puzzle to solve. At least you have the key. You get to play a guessing game with an awesome reward.

[Jeremym0411]

If the safe has a serial number then you can call Sentry and pay $10 and they will give you the combo.