FAQ 4:
How does it actually work?
When you're within range of an equipped lock, a Bluetooth signal is sent between it and your smartphone. They communicate, and the door unlocks with the tap of a button. It's super secure, too.
This part at least makes sense:
What if my smartphone is lost or stolen?
If your smartphone is missing, let the front desk know so they can take steps to ensure your Digital Key cannot be used. Your room number is hidden after you've accessed it for the first time, so if someone else finds your smartphone, they won't be able to identify the room number associated with your key. That said, we always recommend that our guests password-protect their smartphones using their device's native security features.
