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by seb » 7 Jul 2006 18:31
hey,
Someone can say me when lockpickshop.com must come back. at this time, no email response??
I worry
regards,
seb
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seb
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by Shrub » 7 Jul 2006 18:39
Send anothe rmail it could have got lost, make sure you put a relevant heading in the title and try to make it read so it makes sence, use somthign like bablefish.com or such like,
Your welcome to post here what you want to say if your struggleing and we can word it better for you if your struggleing with the language barrier,
It maybe that they didnt understand it and just trashed the mail im sorry to say, other than that maybe the 4th July celibrations have held things up a bit,
Check your spam box and trash box to make sure your system hasnt put any repy in there by mistake.
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Shrub
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by seb » 10 Jul 2006 10:44
I sent 3 emails because my order is still pending.
(my banking account has been debited on 5 July)
no emails answers? nothing !
I am very disappointed for my first order on it 
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seb
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by couris » 10 Jul 2006 12:52
same here... whats the matter
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by mh » 10 Jul 2006 13:19
I was very happy with my last orders about a month ago. Communication was however a little bit slow, but the products were very good.
mh
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mh
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by bumcheekcity » 10 Jul 2006 15:27
Yeah, I've just ordered off them too, about a week ago. No tracking number, nobody on the end of the phone, and no email response as of yet. Not very happy so far...
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by parapilot » 10 Jul 2006 17:01
seb wrote:I sent 3 emails because my order is still pending. (my banking account has been debited on 5 July) no emails answers? nothing ! I am very disappointed for my first order on it 
5 days for an international order is not that much time, especially if it gets caught up in customs. Im sure it will come eventually just give it time.
They may have a staff member off or a backlog from 5th July holiday to.
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by seb » 10 Jul 2006 17:55
parapilot wrote:5 days for an international order is not that much time, especially if it gets caught up in customs. Im sure it will come eventually just give it time.
"pending" involves "not sent" : objects not sent cannot be received :p
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seb
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by parapilot » 10 Jul 2006 18:39
Normally once payment is accepted the item is sent. Maybe they are waiting for stock?? They should respond to your email though to let you know whats happening.
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parapilot
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by chris4u » 11 Jul 2006 7:56
i received my set in not even a week, been from switzerland, i recon this to be superfast delivery..
***nemo me impune laccesset***
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by bumcheekcity » 12 Jul 2006 1:16
Yes, I'm beginning to worry after 7 days and no reply. I'm sending more emails, and cant contact them on the phone yet...
I mean, it might arrive in 2 days, and that's the end of it, but I mean, I would have thoguht they would have sent SOMETHING. But, I suppose, as long as peoplee report success with them, I'll assume they're just working with a backlog or something.
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bumcheekcity
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by Squelchtone » 12 Jul 2006 10:13
They're on vacation from July 1st to July 5th, orders will be a little backed up.
Last time I placed an order my stuff arrived in 3 days, it was amazing. give them time to catch up, they're a good company.
Important Announcements:Our offices and shipping department will be closd from Saturday, July 1st through Wed, July 5th. All orders placed during this time will be shipped when we return from our break This includes Expedited as well as all regular domestic and international orders.
Squelchtone
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by seb » 15 Jul 2006 17:36
I just received my items.. very happy with it !
2 locks with spools opened 
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seb
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