I've searched several times and I found one post that said to grab the grey rod coming out of the back and hold it while turning and pulling on the key... I tried that... maybe I didn't do it right.. if this is the correct method.. can someone explain a little better? It doesn't have the little tab on the side that you can push in (as mentioned in the weiser post a little before this one)
thanks
-Josh
Oh yea... here's a pic

and the brand is Cal Locks (el cheapo me thinks)