I have a couple old door locks from when we moved in and changed things. One of them works well when I do my part, but the other is a combination knob and cylinder. Since it's a bit old it seems harder to turn. I can pick the lock enough to let the cylindar move about a quarter turn but then the tension bar doesn't have enough strength to turn the cylinder the rest of the way. I tried using a screwdriver but wasn't successful.
Since I'm a newbie my guess is "operator error". Just not sure what to fix.