seajay wrote:I can always get a alarm sale after from the customer when I get in so e-z

So why pick the hc lock?
The point i was making is this,
You put the customer in a position that makes them feel insecure ON PURPOSE to SELL them an ALARM, now if that isnt bad ethic and practice i dont know what is, or at least thats how you come across,
A real pro will get in NDE 99% of the time,
I havent come up against anything yet that ive been unable to get past, if i can not get in somthing i could ring a friend in the business to see if they can help,
As i have no local competition passing work on isnt really an option, if entry is needed then entry is gained if your not up to the job you shouldnt be doing it, this is where all the practiceing comes in and in most other cases good training to begin with,
Raccoon,
You make a very very interesting point there that im gogin to think about for the rest of the day but as a quick thoughtless coment i am gogin to say no i do not contact the previous installer, the systems used here could mean the previous installer was someone from far out of town and likely to have been completed many many years ago,
My pont being that even if i could get hold of the original fitter its unlikely they could help,
But the question is still there, imagine its a fresh fit and the lockie is round the corner,
You know i think pig headedness would tell me not to give business to my imediate competition (in reality i dont have any so maybe if i did i would have a working relationship with them),
Theres not a lot i cant do and what i would do on a system that is matched is to match the product and key alike, if the lock has to be replaced and i dont have one in stock then i will fit a replacement lock for free until the proper one comes next day (in most cases) then i go back for free and fit the new lock,