Any success with bumpkey.us?

[scriptguru]

Have anybody successfully bought tools from bumpkey.us?

I ordered some stuff there more than two weeks ago - "order processed", not delivered yet. Take into account that delivery from Florida to Vancouver should not take long.

Trying to contact them (email) - silence.

[slumnickel]

I'm not located too far from Vancouver and ordered a 5 key set from them a little over a year ago.

The order took 3 days to go from processed to completed/shipped. I don't recall exactly how long they took to arrive but they definitely came.

[scriptguru]

slumnickel, thanks for reply.

I think at some point they just stopped to ship keys (however, they continue to charge credit cards, etc): http://locksmith.pissedconsumer.com/no- ... 70739.html

Currently I am trying to get my money back, my claim is being processed by PayPal.

[slumnickel]

Thats rather unfortunate; best of luck with your paypal refund.
You could add your issue to what appears a long list with the BBB at:
http://tinyurl.com/7a32nky

If you can find an alternate source you should consider checking in with the Vancouver Hackerspace to see if anyone else is interested. I imagine you would find some people to divide up the shipping costs.

They have a web presence at: http://vancouver.hackspace.ca/wp/

[scriptguru]

Great idea, thanks. I didn't know they are interested in lockpicking too (however, I was going to contact them on this topic anyway).

[scriptguru]

Don't you think that buying one set, and then copying it is cheaper than buying few sets?

[scriptguru]

Just for your information: PayPal fully refunded my payment to bumpkey.us
So if you are in similar situation, don't hesitate to register a claim.

[cdman]

I'll chime in and add that I am having the same issue with the company. I would definitely recommend avoiding this company at the moment. I'm giving them one more email and then I'll contact paypal.

[scriptguru]

It doesn't make sense to email them. They don't reply emails and phone calls. At all.
When you claim to PayPal they anyway give you a week to contact seller, and only then you can escalate a disput so PayPal will investigate it. I am not sure if it worked normally before, but for last few months it is 100% rip off (according to many sources, including my own experience).