If someone comes in with a DND key, what do you do?

[WOT]

ALOA's statement on this is that it can be duplicated as any other key, but to inform the customer it is deceptive security. (does unlawful to copy statement at the end of movies deter people from copying??)

If someone comes in with a KW1 or SC1 stamped "do not duplicate" what do you do?

What about a "Duplication Prohibited" Best key or commercial Schlage (i.e. not SC1/SC4 or marked AB6,blind code or stamped MASTER) ?

[zeke79]

KW1 I woud likely cut it. Best, commercial schlage etc are going to be a no as they are likely part of a master system or atleast in a commercial application.

[Raccoon]

I don't own a shop, so this question doesn't directly apply to me. My copies are done on site and in relation to their functioning locks and a paper trail of authorization.

However, I do get requests to make DND keys. In response, I advize the customer that DND keys are not security, and give a few examples of how someone might take a DND key to the local hardware store or walmart, and why the minimum-wage floor attendant would make a copy without flinching. I tell them that there is a difference between keys that are arbitrarily stamped DND and keys that are "high security" and impossible to duplicate. (impossible within the realm of reason)

If I owned a shop, I would not duplicate DND keys unless I knew the person's position of authority at their place of work.

[dab]

A simple form in most states is sufficiant to provide protection from liability. Get drivers license #, address where key is used, and signature of customer. Always keep a dnd key on a dnd key!

[raimundo]

Bump the price and tellem its for extraordinary service.

[linty]

i cut it as normal.

however if a customer asks me to stamp do not duplicate on a copy i made they get an explanation about real high security and key control.

[ldnlksmth]

On the jobsite: no question. My customer contact is requesting a key for the building where I am currently located, I will cut the key if I have a blank for it.

In the shop: If it's a restricted keyway (and I have the blank) I get a request on letterhead and follow up with a sales call. Non-restricted, I do a customer by customer thing: A greasy looking teenager comes in, he doesn't get it copied. A well-dressed business person, I will usually do it with ID. I know it's rather subjective, but there's nothing PROHIBITING me from duplicating these keys, and turning away business is not a good idea. I am, however, a security professional and as such need to make at least REASONABLE efforts to maintain security.

In EVERY case, I make sure I find out where the key is for, and who is responsible for the system. That gets me in the door for an auit and overhaul so that the keys CAN'T be duplicated without their permission (i.e. Primus or Medeco)

[fsdhy]

Call me a hypocrit but I duplicate keys marked DND all the time. First of all, I'm usually the one who marked the key DND in the first place and I know what its for and who should have a copy (rural area). Second, before I stamp a regular blank DND I always point to the medeco and peaks posters in my shop and explain why the stamp means nothing. If the customer still wants it stamped, I stamp it. Thirdly, if I don't do it Home Depot will

[fsdhy]

Call me unethical but I duplicate keys marked DND all the time. First of all, I'm usually the one who marked the key DND in the first place and I know what its for and who should have a copy (rural area). Second, before I stamp a regular blank DND I always point to the medeco and peaks posters in my shop and explain why the stamp means nothing. If the customer still wants it stamped, I stamp it. Thirdly, if I don't do it Home Depot will

I forgot to mention that for high security medeco and peaks I follow their key control guidelines to the T. My above statement only applies when DND is stamped on an SC1, KW1, WR5 or something like that.

There is also a flip side to my first post... I have come to know my customers well. I know exactly what each schoolboard master looks like, what the local housing commission's masters look like, hospitals, etc. I have a specific way of marking the keys cut for the police dept (the ones that aren't high security, such as the keys for cruisers). If one of the above keys came in and it wasn't in the hands of someone I recognize, they would be questioned. I have had to do it before when someone brought in a Canada Post key and they weren't a Canada Post employee.

[Dooms_day]

as it was said the SC* keys are usualy applied to business comercial like hotels, ext.

i would ask the person what the key is for, almost an interogation because you will be able to tell if it is legit or fake. i can esialy because my dad is a detective and i was reading his interogation and questioning book, and know what to look for like posture, reaction time to the question, position of hands/arms, ext.

otherwise if you dont care, there is no way you can get in trouble by what the person does with the copied key after he walks out your store door, and it most likely wont affect your life at all so i would say copy every key.

if the person HAS the key in their hand and not just a picture or a code, probly copy it because they wouldnt need to get it copied if they were doing something illegal...

[unbreakable]

I saw DND and thought we were talking about Department of National Defence keys

Silly me

In which case I was going to say DO NOT DUPLICATE THEM!!

[maxxed]

I know that most of the shops here will not even stamp keys DND anymore, but will sell a DND stamp to the customer if they want it that bad

[seed]

any key stamped do not duplicate at our shop, we need a letter of authorization from the company, or a phone call from the company.

most of the people that come into the shop with do not duplicate keys are regulars, so we know that it's cool.

[Biaxial Ranger]

any key stamped do not duplicate at our shop, we need a letter of authorization from the company, or a phone call from the company.

most of the people that come into the shop with do not duplicate keys are regulars, so we know that it's cool.

Ditto...