Hi,
This is my first post here. I work for the federal government and the $270(CAN) Sargant & Greenleaf 8077 lock was ordered for me to lock protected and confidential financial documents that I store and generate.
I followed the instructions for changing the combination and after redialing my combination, I turned the key hole screw to closed (which I gather means that I re-entered the combination 'correctly' or the same way I did when I set it). The problem is that I can't seem to re-enter the correct combination to open the lock, turn the screw in, and replace the back plate to use it.
I did dial the combination to the changing notch and not the vertical 'regular' one (this seems to be the obvious troubleshooting question).
So what I want to know is whether there's something I can do with back plate off to figure out what the combination is or whether I've got a nice paper weight that I'm going to need to replace from my own pocket.
Judging by what I've read about this lock on here, I'm probably SOL.