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Process time till shipping with LPS.com

THE starting place for new members. FAQ's, instructions on how to pick a lock, valuable information like product reviews, links to lock picking related sites, forum rules, lockpicking tool vendors, and more. START HERE.

Problem

Postby schuchwun » 20 Aug 2007 10:54

I am having a huge problem with LPS.com right now. I placed my order over 10 days ago and haven't received anything as of yet. My last 2 orders shipped the same day I ordered them! I thought I would get the same level of service the 3rd time. I have emailed customer service a few times and haven't received any replies and no one answers their order line either... Maybe you guys know whats going on.
schuchwun
 
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Problem

Postby schuchwun » 20 Aug 2007 10:55

I am having a huge problem with LPS.com right now. I placed my order over 10 days ago and haven't received anything as of yet. My last 2 orders shipped the same day I ordered them! I thought I would get the same level of service the 3rd time. I have emailed customer service a few times and haven't received any replies and no one answers their order line either... Maybe you guys know whats going on.
schuchwun
 
Posts: 12
Joined: 2 Aug 2006 22:25

Postby UWSDWF » 20 Aug 2007 11:00

give it 4 more days.... as they make note of allowing 14 days for delivery... call again and then file for a refund (through paypal or your CC)
Image
DISCLAIMER:repeating anything written in the above post may result in dismemberment,arrest,drug and/or alcohol use,scars,injury,death, and midget obsession.
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Postby schuchwun » 20 Aug 2007 19:52

10-04. sorry about the double post.
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Postby UWSDWF » 20 Aug 2007 19:55

well i'll be 10-06 till then
Image
DISCLAIMER:repeating anything written in the above post may result in dismemberment,arrest,drug and/or alcohol use,scars,injury,death, and midget obsession.
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Postby marinus » 18 Oct 2007 19:07

Yesterday Ive ordered the 5 Piece Euro Lock Pick set(picks+book) and another book called 'the complete guide to lockpicking'.
Today I got my 'Shipment Confirmation', saying that my package is on its way to me! (Holland)
marinus
 
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Joined: 15 Oct 2007 9:40

Postby marinus » 24 Oct 2007 16:01

yesterday I recieved my goods from LPS. It only took 5 days from ordering to recieving. Not bad.
marinus
 
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Postby ilmr » 25 Oct 2007 8:21

You shouldn't really worry about the status: P (Pending),
I placed an order on August 12th, received it something like five days later, and now when I logged on to my account and checked my order history,
it still shows Status: P :) But yeah it can be worrysome when you're on a totally other timezone and the status doesn't seem to update.
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