by gotta » 17 Dec 2007 12:44
You are at the mercy of their organization, good, bad or indifferent. That's why service usually ends up being an issue. I converted the city and a school to Falcon cores when they rekeyed the last time. There's a new post office not far from here that I put on Keymark with Schlage sfic locks. This friend of mine (whose last name is Best,) tried to convince the founder that at some point, locksmiths and the rest of the lock world would circumvent their exclusive control due to service issues. He was in favor of bring smiths into the loop and making them go through a course and become dealers. He's not an "I told you so" kind of guy, but I think it would have benefited the company in the long run.
Don't believe everything you think.