I made the mistake of not asking which type of lock it was... Turns out the time I go out to t he rescue, it was an ASSA lock.. If I recall correctly it was 6 pins all security.. and then 4 additional pins on the side..
To give you a better idea.. check out this picture
ASSA pic
And then you can understand why I looked foolish lol..
I can now only open that type of lock by fluke raking. Eventually I will figure it out once I pay more attention to it!