freakparade3 wrote:To answer JK, it does not happen often. For DB, It depends on the situation. If it's a company or person I do business with on a regular basis, as long as they call before I get there it's no problem. When I get to a place and knock on the door and they say "we got it already, thanks." They will pay my service call fee or I'll call the cops and report theft of services. Also, the next time they call my price goes up, so it evens out. Thats the great thing about owning your own business. if someone is a jerk the price just keeps going up.
freakparde3
I have to agree with FP on this alot. As I own my own mobile computer repair business, the price per hour starts the minute I step to the door an knock with the first hour being paid immediately and the remaining balance paid via invoice or whatnot. When my repeat customers call me enroute, if it's a once in a blue moon thing, I just chaulk it up and let it go. But if they do it on a more than regular basis, I let them know, the next time I actually make it to the house and the clock starts, the rate's gone up and if they refuse to pay, I call the police and they also get served with a failure to comply / failure to render payment for services notice, followed up by being sued in small claims court, which if they settle up with me before we get to small claims court, they also at that point will end up paying my court costs for allowing this matter to get that far. One of the nifty perks of being a Paralegal running your own computer repair business, you already know what laws work in your favor and what buttons to push with problematic customers who don't want to pay their bills for your services but don't want to go to court over the matter as well.
Alot of it really depends on the circumstances and the customer that i'm dealing with though. But that's just me.