This is the old Locksmith business info area and will be broken down to fill in the new sections below.
by ulliv » 16 Jul 2008 6:14
lockdr wrote:When some joker rests his chin on your shoulder watching, a good phrase to use is: "Your in my light, please move back." If that doesn't do it, some use the tactic of stepping backwards one step to place one's heel on the offenders toe, then a sharp fast elbow movement backwards preferably with some sort of crowbar in ones hands, will give them the hint. 
Usually I don't mind people watching but when one does cramp up on me (usually the customer) I use the "Your in my light, please move back." too or "This may take a while, feel free to walk around a bit or something."
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ulliv
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by Eyes_Only » 16 Jul 2008 7:25
Its even funnier when the customer is there watching you do your thing and they're like talking to each other saying "I'm gonna watch so I can learn".
I was once using the EEZ Reader to make a key for a Ford and they were like "Holy $hit, a Master Key!" 
If a lock is a puzzle, then its key is the complete picture
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by lutonlocksmith » 17 Jul 2008 18:53
ulliv wrote:Jaakko wrote:Eyes_Only wrote:The one situation I really fear is going to a job and one of the customers knows a bit about locksmithing and after I finish the job they "explain" to everyone exactly what I did and over simplifying it, resulting in the other customers refusing to pay cos they believe the job was easy.
"Easy? Yes, it was easy, but I have to make living out of this: gas, my time, tools, van, experience etc..." 
I usually say that "It was easy to me. I have been practicing it quite a lot to make is seem so easy" Another thing is when I do a job quickly the customers say: "That took you so little time. I'm not paying that much for so little work" Then I usually say, "Well sir/mam, you are paying for the speed."
i tell them would you rather i spend a hour and 10 so i can charge you for another hour or distroy your lock and charge you a fourtune for a new one they tend to pay up after that
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lutonlocksmith
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by prag » 19 Jul 2008 14:53
This incident happen a couple of months ago, but I was spending a day with helping another lockie. We had a call out to open a mini van near a shopping mall.
A crowd developed and one particular person kept on giving me directions for the tool to go( I won't mention the tool but it's not a slim jim).
Eventually the other lockie just went to the person and said, "Look, we are trying to do a job and you are hindering us. Please step aside so we can focus on our job." The other lockie was direct but not rude. This guy was stunned and just stepped back and melted into the crowd. A few minutes later the vehicle was opened and I guess this did work because this guy was irratating us with his comments.
I think its more curiosity and maybe, a willingness to help but it can be a hinderance if it distacts the lockie.
IF life throws you lemons
MAKE LEMONADE
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prag
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by Eyes_Only » 20 Jul 2008 16:39
Some people just want to be a hero.

If a lock is a puzzle, then its key is the complete picture
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by Archive555 » 23 Jul 2008 4:07
lutonlocksmith wrote:ulliv wrote:Jaakko wrote:Eyes_Only wrote:The one situation I really fear is going to a job and one of the customers knows a bit about locksmithing and after I finish the job they "explain" to everyone exactly what I did and over simplifying it, resulting in the other customers refusing to pay cos they believe the job was easy.
"Easy? Yes, it was easy, but I have to make living out of this: gas, my time, tools, van, experience etc..." 
I usually say that "It was easy to me. I have been practicing it quite a lot to make is seem so easy" Another thing is when I do a job quickly the customers say: "That took you so little time. I'm not paying that much for so little work" Then I usually say, "Well sir/mam, you are paying for the speed."
i tell them would you rather i spend a hour and 10 so i can charge you for another hour or distroy your lock and charge you a fourtune for a new one they tend to pay up after that
People are only hurting their own business when they're arrogant.
If you explain it to them, they'll understand.
[deadlink]http://img383.imageshack.us/img383/9965/sigjd3.png[/img]
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by mtt.tr » 27 Aug 2008 8:31
ulliv wrote:Jaakko wrote:Eyes_Only wrote:The one situation I really fear is going to a job and one of the customers knows a bit about locksmithing and after I finish the job they "explain" to everyone exactly what I did and over simplifying it, resulting in the other customers refusing to pay cos they believe the job was easy.
"Easy? Yes, it was easy, but I have to make living out of this: gas, my time, tools, van, experience etc..." 
I usually say that "It was easy to me. I have been practicing it quite a lot to make is seem so easy" Another thing is when I do a job quickly the customers say: "That took you so little time. I'm not paying that much for so little work" Then I usually say, "Well sir/mam, you are paying for the speed."
Lock it and say you open it then.
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by Eyes_Only » 28 Aug 2008 10:34
For paying customers I usually ask if they have the money ready first as I'm inspecting the vehicle for any damages on the weather stripping, door frame, etc for signs of any previous entry attempts.
Once they show me proof of that I'll tell them "I don't have much time so I'm gonna do this the fast way" if the situation call for me to use the long reach tool, slim jim or other basic tools that most people know about or could buy off a tool truck to try to keep the arguments at a minimum.
If a lock is a puzzle, then its key is the complete picture
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by Bump » 31 Aug 2008 15:59
Throw the keys back inside and lock the friggin door again. Just make sure you've got an escape route planned.
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