J-Hood wrote:It is my understanding that fraudulent charges on credit cards fall back on the vendor. When you sign up for the contract to take payment by credit card you sign an agreement to check the signiture and/or ID of people using CCs in your store. It doesn't matter to the CC company that you didn't choose to read the fine print because it is all there in black and white for you when they let you know that you owe them the money. With a phone order there is no verification of the user available and you are on a higher risk of getting nailed. This is why you will walk into a large chain store that you shop at once a week forever and suddenly they check your signiture and ID for the first time. That means that they just got hit and lost out.
I may be completely wrong in all this but I have heard the same info from a few store managers and whatnot.
Another thing in this same realm is if you write "see ID" on the back of your credit card and do not sign your name as it states some companies will not offer protection to you at the time of theft of the card. I had a customer that this happened to. The person he contacted on the phone asked if he had signed the card and he told them he had written "see ID" to which they responded that was not what the text on the card tells you to do and they are not responsible for his loss.![]()
Jason
Whoa. So are you supposed to just say you signed it, since they're never going to see it anyway?
