mh wrote:Jaakko is right.
Paypal doe NOT offer an escrow service. You are not requested to send the item before you received the payment.
This seems to be a case where Paypal wants to receive the money first through direct debit or wire transfer, before they credit it to your account. Until then, just wait.
Your judgement about your customer might be a little bit premature.
Cheers,
mh
I found out what it is!
Its Paypal & Ebay working together to stop fraudulent goings on.
So I called paypal (been a member for 8 years) and they said it works like this.
Any ebay account that doesnt meet certain criteria (under 100 FB, under 95%, less than 6 months created) is subject to this brand new amazing system to protect the BUYER (as if they wern't enough protected with being able to snatch payments back anyway).
So what happens is they send me the money.... it is pending, I can't use it to pay my fees or anything..... it says I have to send the locks, then based on the fact I get left a good feedback the money is released.... or if it is past 21 days with no dispute it is also released.
Anyhow, i call paypal & had to confuse the automated voice service for AT LEAST 10 minutes before it would put me through to a representative. I finally get through and spoke to someone.
I asked the question 'Ok, so assume that I send the locks.... the buyer doesnt like them, so my payment is denied and refunded to the buyer. What does Paypal do to monitor the return of the goods to me?'
The obvious answer from them was 'We will ask the buyer to provide us with proof of postage of the items back to you' so then I said 'Oh right.... I see! SO what if the buyer sends me an empty box back? Does paypal come to my house and wait for the package to see that the actual goods I sent out are in the box?' and obviously they had no answer for that.... so it just proves how flawed the system they are using is!
Because of all this messing about Ebay has lost a new seller of only 1 week because he is already fed up, and I am also very seriously concidering ditching paypal also!
MH, you are right about the new buyer...... I came across a bit heavy to him without knowing what was going on. I assumed he sent the payment with HIS terms stating he would not release the money till the items get there when infact it is automatically arranged by paypal and ebay together.
I appologise totally to THE SKYER thinking it was him trying to have me over, but when i registered the account I was told NOTHING AT ALL about this new system.
If you still want the lock, you can pay me directly to my paypal E-mail and I will contact Ebay to have the retaliatory feedback removed.