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Smart Key but Stupid Lock

Information about locks themselves. Questions, tips and lock diagram information should be posted here.

Smart Key but Stupid Lock

Postby billdeserthills » 10 Nov 2015 14:48

So my client calls me, it seems the smartkey deadbolt I installed 10 weeks ago is no longer working with any key. I go and examine his keys, he has a pile of them, however he still has an original key, which will not turn the smartkey lock. I was going to reset it, but I thought, 'my client deserves better', so I found an old pin tumbler cylinder, with a 1/4"x 28 threading, keyed it up and after peeling the color tab off the smartylock & pounding onto my old-style cylinder I was all ready to fix this problem & for good too!
Now I am only sorry for at first telling the guy I would have to charge him. I thought about it and nixed that. Why charge the guy, cause kwikset makes junk? Sure I used my time to fix this, but that is a cost of doing business as I will no longer stock any smart key products.
billdeserthills
 
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Re: Smart Key but Stupid Lock

Postby dll932 » 24 Nov 2015 16:38

Agreed-I don't recall seeing ANY user rekeyables worth a , IMO. Besides, unless you run a business with high turnover, how often do you change locks? Even in that case, interchangeable core would be better.
dll932
 
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Joined: 31 Mar 2013 22:42
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