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Help needed please, customer authorization/waiver

Wondering which locksmith course to take? Looking for locksmith license info for your locale? This is the forum for you.

Help needed please, customer authorization/waiver

Postby prim » 12 Apr 2005 4:49

Hi
I have been trading as a locksmith for the past 3 months without asking customer to sign anything as im not sure what to put in form.
I have searched through most of this site but can’t find much info on how to draw up a customer authorization/ waiver form for them to sign, can anyone show me a copy of your form or give me advice on drawing one. Thanks in advance. :? [/b]
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Postby master in training » 12 Apr 2005 14:17

hi, im not a locky or anything, but i would suggest imcluding something along the lines of;

"I [customers name], hereby state that [lockys name] will unlock the door of my house and i have and give my full permission for [locky] to do so. i accept all costs produced by the opening and accept that non-payment on my behalf will result in prosecution."

or something like that! i dont know! just make sure you have it printed on self carbonating paper or something so that you can leave them a copy and keep one for your own records! ;)

i hope this helps!

~ Master in Training ~
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Postby quicklocks » 12 Apr 2005 14:31

you may want to add:- the property that you are working on belongs to the person who has signed this form and produced the id and has the legal right to enter and that (your name here ) takes no resposabity for any loss or damage resulting from this work ect.
thats just some of my disclamer form :D
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Postby master in training » 12 Apr 2005 14:35

like i said, im not a locky, in fact im a student, im only 17! i just made it up off the top of my head as a sort of starting point since no-one had replied. it doesnt sound too bad does it :lol:
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Postby quicklocks » 12 Apr 2005 14:48

hey MiT
im not having a dig :(
just adding a bit :)
good start though
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Postby master in training » 12 Apr 2005 15:01

its ok quicklocks, no offense taken! i was just saying too :D

i just read it back and was a bit suprised how professional it sounded really! :D
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Postby pinky » 12 Apr 2005 15:27

remember if you have a disclaimer signed you must use it on every job without fail, as if you pick out individual jobs only and you must have considered them dodgy and shouldnt have done the job.

its an iffy subject, many lockeys wont and dont sign disclaimers, others wont start work without one, but the majority of lockeys i know dont, they do jobs in good faith, i sign one only because im not a trusting chap.
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Thanks

Postby prim » 12 Apr 2005 15:43

Thanks M.I.T, Q. Locks and Pinky for your reply a lot of good advice

Thanks

Off to write it now :D
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Postby master in training » 12 Apr 2005 15:47

good luck! when you're done, post it on here and people will tell you how good it is ;) at least then someone in your position may be able to find it :)
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Postby Unlock-IT » 12 Apr 2005 16:09

If the person you are opening the property for doesn't have any identification to hand it is always advisable before attempting to open the door to get the local police to attend or at least ring them and tell the the situation,even if you have a disclaimer form. You should do everything possible to verify that the propery you are opening is the one they reside in at the time of opening. The obveous one is a couple have recently separated and one party returns while the other is at work, gets the unsuspecting locky to open the door and then proceeds to empty the property of all its contents. If you are in anyway unsure of the customer don't open the door!!!!!! even ask a neighbour (descretely) to verify if they live there. If you do open a door for someone who doesn't have any i.d on them ask them every possible question you can think of. If they are not genuine the more questions you ask the more uneasy they will be, and a mention of the police will have the stuttering and thinking of excusses. I suppose what I am trying to say in a long winded round about way is don't be reliant on a disclaimer to keep you out of the dog doings. Crooks will sign one of those without batting an eyelid and be away with the crown jewels before you have got back into the van. You need to be 100% satisfied that your customer has a legal right of entry into the property. If they haven't, and you let them in, disclaimer or not you will be in the ****!!!!!
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Postby prim » 12 Apr 2005 16:21

Thanks unlock-it, after reading your advice I think I have been lucky that I have not come across any trouble in the 3 months of trading but having said that Iv only had about 6 jobs per month. I must get this form done A.S.A.P
Any more advice is welcome but I will spend a few hours on it and return.
Thanks for all that have replied.
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Postby vector40 » 12 Apr 2005 16:21

Right... think of it this way: Would a crook who's about to commit burglary be worried about breaching a contract?
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Postby Unlock-IT » 12 Apr 2005 16:52

Hi prim, glad I have been some help. As long as you keep one thing in mind trust no one when opening a property for them, crooks come in all shapes and forms and those you think most unlikely possibly could be!!! Sorry to seem doom and gloom, but if you think its your head on the block every time you do an opening you won't go far wrong, good luck!!!!! and 99% of customers are genuine.
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Postby toomush2drink » 12 Apr 2005 22:11

If your that worried about dodgy people gaining access take a digital camera around with you so at least you can show the police the person who did the burglary. :wink:
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Postby master in training » 13 Apr 2005 10:56

thats actually a really good idea! if i was a locky though, no doubt they would steal the camera too! :lol:
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