HELP - Schlage Door Knob opens on any key :(

[E-Mind]

I don't understand this I just bought this schlage set (knob and deadbolt) and the plug rotates inside the shell without the key - is there any setup I need to make to cause this lock to function properly (i.e. only one key could open the lock)?

How is something like this even possible? unless there are no top pins I can't undestand how this is possible... I need help quick before my roomate comes back

just in case it matters - I inserted a 99999 key into the keyway and to my surprise it opened the lock (that's how I found out I don't even need a key - I could use my fingernail to open the lock) - although, again - I see no reason why this should make any difference...

[E-Mind]

actually... not any key works - just one that does not push any pins up - or the correct key. The problem is only with the knob, not with the deadbolt

[TOWCH]

Sounds like a really stupid master key setup.

[E-Mind]

This is a brand new lock from home depot. Was never muster keyed.

It seems that the top pins get stuck when the correct key is inserted and turned - then - until lightly hit with a hammer, a #99999 key would open it.

Any ideas?

[E-Mind]

[edit]master[/edit]

[E-Mind]

I sprayed it with a little WD40 - no diff...

[Ezer]

Someone sold you locks that don't work? I don't understand why you're trying to fix it. Why not just take it back and get a different one, and why does it matter if your roommate finds out?

[sillyboy]

Go back to the lock, take it off the door and inspect properly. YOu obviously are missiong something, just back track your problem, take a deep breath and start again

[fixer]

If you just purchased the lock, it could be an error from the factory and the pinning could be missing something. Perhaps there are no springs in the chambers? Perhaps it is missing something else?

Take it back to where you purchased it and get an exchange.

[E-Mind]

well... since I don't have much time to go back and forth to home depot - I figured it might just be a setup problem on my part.

I will return it for an exchange, but I thought maybe I could fix it quickly - I just couldn't beleive I bought something new and broken.

regarding my roomate - I "damaged" the previous lock due to hammering it trying to bump it (the key needs to be wiggled in the plug a bit to be opened)
And I wanted to replace the lock to a new one - I didn't want him to have to deal with the damaged lock and I wanted to save face...

Anyways - Thanks for the help!

E-Mind

[Chrispy]

regarding my roomate - I "damaged" the previous lock due to hammering it trying to bump it (the key needs to be wiggled in the plug a bit to be opened)
And I wanted to replace the lock to a new one - I didn't want him to have to deal with the damaged lock and I wanted to save face...

Anyways - Thanks for the help!

E-Mind

This is why we don't pick locks we don't own. For exactly this reason.....

[E-Mind]

regarding my roomate - I "damaged" the previous lock due to hammering it trying to bump it (the key needs to be wiggled in the plug a bit to be opened)
And I wanted to replace the lock to a new one - I didn't want him to have to deal with the damaged lock and I wanted to save face...

Anyways - Thanks for the help!

E-Mind

This is why we don't pick locks we don't own. For exactly this reason.....

Actually - I bought the original lock as well as a gift - true, once a gift is given I don't own it - but my roomate knew I was messing around with it... He didn't say anything I guess `coz he knew that if I'll damage it, I'll get a new one...

[Chrispy]

The other reason behind not picking it, is that it is in use (like a front door lock). I'm assuming this was on your roommates door?

[HeadHunterCEO]

if you took the plu g out and then reinsertyed it from the opposite direction this can happen

[E-Mind]

The other reason behind not picking it, is that it is in use (like a front door lock). I'm assuming this was on your roommates door?

This is the main entry to the appartment (front door) - so it is both my and my roomate's door - but technically, it is my roomate's house and I'm renting from him - so yah, it is his door - and as I mentioned before, I gave him the lock as a gift (when I moved it... due to the prior lock being old) - so yah, both door and lock are his. But since I also live there... you could say that it's my lock too... and since he did not complain about me messing with the lock (hitting a key inwards with a hammer) he knew that if I damage it, I'll replace it...

if you took the plu g out and then reinsertyed it from the opposite direction this can happen

I didn't take the plug out - I was thinking about it... to see if any of the springs were missing or whatnot.

btw... is there a way to reverse the openning direction of the cylinder? i.e. I want to turn it to the left in order to open the lock instead of locking it.