Kumorigoe wrote:Looks like more than a few Peterson Government Steel picks were hit with a manufacturing defect, causing a weak spot right above the handle. As seen here:
https://i.imgur.com/UvTl47p.jpg
In another picture, you can better see the extent of the damage:
https://i.imgur.com/vZZT0Kb.jpg
These pictures were posted to reddit's
lockpicking subreddit by /u/Nemo_Griff. Not long after, a new user with the handle /u/Petersonmfg appeared in the thread to try and explain the situation. Many of these comments are little more than "Problem has been fixed". Others repeat that there is a "50% warranty", meaning that you mail the broken picks back to Peterson, and they give you a 50% discount on the replacement.
I think this thread could use more visibility, and I know a lot of us hang out both on reddit and here.
I had the same issue. I purchased a Peterson set a month ago and while polishing them I broke a few. I sent them an email with pics explaining what I was doing and how I broke them.
This was at the end of my email conversation with Peterson
Peterson Locksmith Tools
Just to keep you informed....
We have added new products including; gov steel blanks for making your own tools and 3 carbon steel turning tools.
ThinkPeterson.com
These items will show up as "New Products" on the home page when you access the web page.
AND REMEMBER:
No matter where you bought them:
Gov Steel Lock Picks have a lifetime 50% replacement warranty.
Just mail us the tip from any broken or damaged Gov Steel Pick and we will email you a 50% credit coupon!
We also have a 100% replacement policy for picks which we agree were defective. Just mail in those pick tips, with your proof of purchase, and we will email you a 100% credit coupon.
