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by WhiteHat » 8 Mar 2004 21:39
Oh look! it's 2016!
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WhiteHat
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- Posts: 1296
- Joined: 28 Jan 2004 21:41
- Location: Brisbane, Australia
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by hugo » 22 Jul 2010 5:04
I am perplexed with my latest experience with lockpikshop.com
Order 83112 date 28 June 2010
I still have not received the package to my Miami address and have sent 4 emails to them.
They have not answered one of my emails.
I have shopped with them previously with great success but I warn anyone about shopping online with this company at the moment.
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hugo
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- Joined: 22 Jul 2010 4:59
by British_Steel » 22 Jul 2010 9:12
[quote="hugo"]I am perplexed with my latest experience with lockpikshop.com
Order 83112 date 28 June 2010
I still have not received the package to my Miami address and have sent 4 emails to them.
They have not answered one of my emails.
I have shopped with them previously with great success but I warn anyone about shopping online with this company at the moment.[/quote]
I was about to order a set but am now reluctant to do so :/
I can't help but notice a lot of these reviews are a little dated now- can anyone confirm a recent purchase and that the site is in fact still up and running?
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British_Steel
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- Posts: 4
- Joined: 22 Jul 2010 9:04
by nathane » 2 Sep 2010 21:13
British_Steel - I have ordered from Lockpickshop.com on three different occasions.
Most recently, I received my order within 2 days using the most basic shipping options that includes tracking (required for Paypal orders).
I couldn't be happier with the speed of shipping and the quality of the goods when they arrived (well packed, everything as expected).
You're not seeing reviews because, to a certain extent, it's a given that Lockpickshop.com provides great service and the products arrive as advertised.
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nathane
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- Posts: 15
- Joined: 18 Aug 2010 11:21
by pinfox » 8 Oct 2010 3:16
So far i only had very good experiance with lockpickshop.com
Good products good service good price good delivery good security when ordering
I live in Europe.
Thanks to lp101 for the 10% discount ;-)
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pinfox
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- Posts: 12
- Joined: 6 Oct 2010 4:51
by Ferrium » 25 Oct 2010 20:09
I'm pretty new to lockpicking, but I ordered some assorted picks and tension wrenches from them this summer. The items came very quickly and were in perfect condition. I'll definitely be ordering from them again if I need any new picks or replacements!
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Ferrium
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- Posts: 2
- Joined: 14 Apr 2010 19:34
- Location: USA
by Poff » 17 Nov 2010 13:47
I inquired about a tool from HPC and they very promptly returned my email and stated that they were not currently a HPC distributor. Although I did not purchase anything they were friendly and responded quickly.
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Poff
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- Posts: 66
- Joined: 23 Oct 2010 10:56
- Location: San Diego, CA
by Ffojt » 15 Jan 2011 20:47
This seems to be a thread worthy of keeping alive:)
I placed an order on Tuesday. Only about two hours later I recieved an email with tracking number. I paid $25 for express-shipping to Norway. I haven't gotten the package yet, but LPS did their part right. They shipped it quickly and using EMS express mail.
They seem to have sent the package by rowboat, it has now spent three days between the US and Norway, but I will post an update on package condition and customs declaration as soon as it arrives.
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Ffojt
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- Posts: 13
- Joined: 9 Jan 2011 11:05
by Ffojt » 15 Jan 2011 20:50
[quote="Ffojt"]They seem to have sent the package by rowboat, it has now spent three days between the US and Norway, but I will post an update on package condition and customs declaration as soon as it arrives.[/quote]
Forgot to mention: THEY are the USPS. Short: LPS: Awsome USPS: ...?
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Ffojt
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- Posts: 13
- Joined: 9 Jan 2011 11:05
by daniel22747 » 14 Feb 2013 5:49
I just ordered from them a month ago. Good service and good selection. I'm mostly a southord guy, but locksmith shop has stuff I have not seen elsewhere.
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daniel22747
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- Posts: 270
- Joined: 4 Nov 2012 3:49
by Creaky Cactus » 7 Apr 2013 10:45
I ordered a PXS-14 on 3-31-2013 and received it on 4-6-2013, sent to a lockpick unfriendly mid-Atlantic state. Shipped UPS to USPS to home.
Two e-mails. One to confirm the order, one to notify shipping.
Good service, no complaints at all.
Unfortunately for me, I didn't find the 10% off code until AFTER I ordered it. :(
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Creaky Cactus
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- Posts: 10
- Joined: 5 Apr 2013 1:26
by casper111 » 10 Apr 2013 11:22
Hi what is the discount code? Thanks
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casper111
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- Posts: 17
- Joined: 20 Mar 2013 5:02
- Location: Ireland
by thehappythinker » 23 Aug 2013 19:54
I ordered a pick set on August 7 (16 days ago). Their site said “available for immediate delivery” at the time. They emailed telling me they’d “notify [me]…by email when it ships.” I never received that email. After six days, I asked for a status update via email and voice mail. I was ignored. I called again days later. I was ignored. Still no word from them 16 days after purchase. On top of that, I used a coupon code, which took a few bucks off. But when I checked my credit card statement, I had been charged full price—very deceptive.
In summary, this is the WORST CUSTOMER SERVICE I’ve experienced in a long, long time. I just did a chargeback with my credit card company. This store is a joke.
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thehappythinker
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by thehappythinker » 23 Aug 2013 20:00
Oh, and my Order # was 141994, in case some employee from lockpickshop.com wants to verify the facts above.
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thehappythinker
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